From a single specialty application to the management of your application portfolio, Chelsea can be your most effective, most flexible and most cost efficient partner.

Application Outsourcing

Chelsea Consulting has developed a reputation for providing application outsourcing for companies who have a special need.  We started in the area of CRM and now provide hosting for a number of systems.   We’ve grown to outsource a number of specialty applications.  Our secret?  We provide more than simply application outsourcing.   We offer:

  • Application Hosting and Maintenance – we’ll take over the running and maintenance of your application(s) in our secure data centre or on your premises. 
  • Triage and Application Rescue – have an application in trouble?  We’ve got years of experience in getting these situations under control, calming crisis situations and remediating applications.  We can get you to a smooth functioning system.
  • Breakfix and Support - need the capacity to respond to problems and have ongoing support as needed?  We can provide a capablity for this as needed, for less than you are paying today.
  • Development and Customization - whether you have the occasional development project or an ongoing development, we offer development service on a variety of platforms.  We can handle everything from analysis to testing and implementation.
  • Application Life Cycle Management – we can manage the entire lifecycle for you, from acquisition to retirement.
  • Vendor Selection and  Management - difficulties in managing vendor relationships?  We know how it’s done.  We know the software industry form the inside.  We can help you find the right vendor, develop and manage that relationship.  In fact, for a number of vendors, we are their partner of choice for development and maintenance.
  • Application Portfolio Management - we wrote the book – literally.  Our people are thought of as world leaders in effective application portfolio management.  We can help you manage your entire portfolio. 

Our track record?  We have dozens of applications that we have outsourced.  Here’s some examples:

  • Financial Services – for one of Canada’s largest specialty underwriters we adapted an off the shelf package to automate their quotations and administration.  We provide ongoing support for their on-site system.
  • Retail – for a company serving international retail cosmetics chains, we created a sales and customer management system.  That company has used us as their IT department, developer and hosting partner.  They have been able to successfully gain markets in Canada and internationally using the hosted system that we designed, built and currently run on their behalf.
  • Manufacturing and Engineering – we adapted a Customer Relationship Management system to help this company deal successfully with corporate sales.   In the current recession their sales have grown, which must say something about the quality of the system.
  • Education – for two major universities, we have adapted systems for purchasing and fundraising/alumni management.  For both, we have provided development and maintenance support.  We also host both systems.
  • Media and Communications - we created a system to manage advertising sales and administration for a company that manages advertising in weekly newspapers.
  • Not for Profit – we host stakeholder management type systems for not for profits.
  • Healthcare - we created a grant management system for a health-care funding agency as an interim step while they built a much larger solution.  Our system was up and running in weeks.  
  • Technology – we provide CRM systems for a number of high tech companies.
  • Start Ups and Green Industries  – we have provided "CIO on demand" solutions for start ups.  These companies cannot afford staff in this area, but still need to leverage technology effectively.   We are their

Watch this space.   We’ll be putting up case studies on a number of these applications.

Could you benefit from an application management by professionals?  Have a specialty need?  Give us a call and get on the right track.