Experience Counts

Chelsea consultants are thought leaders and proven experts in outsourcing, business and technology. They come armed with a methodical, end-to-end solution set that guides the consulting process to tangible, quantifiable business benefits.

Our team includes some of the most experienced outsourcing advisors in Canada.  Our team has an average of 20 years experience.  As a team we have done more than 200 Outsourcing Advisory and Transition assignments.  We’ve worked on all sides of Outsourcing deals.  We’ve worked as advisors, we’ve worked for some of the large outsourcing firms and we’ve worked in industry. 

We have a strong and detailed methodology which offers step by step guidance through all aspects of Outsourcing – from strategy to delivery.

Our team is steeped in technology.  We have experience in setting up and running large outsourcing arrangements.  We have experts in ITIL, CoBIT and IT Governance. 

We combine that with strong and experienced project management, expert facilitation, change management and even our own legal specialist. In short, we have everything it takes to ensure your success.

Recent Assignments

Outsourcing deals are strategic, so we can’t share our client’s names (although they are willing to act as references).  If we could share them, you would recognize every name, as they are a "who’s who" of Canadian companies.   Here are some of the recent assignments we have successfully completed in the past months:

  • IT Sourcing Strategy, Roadmap, Vendor Management Office for a large company in the Oil and Gas sector.

  • IT Outsourcing Procurement for a large international insurance company.

  • Strategy and Strategic Facilitation for a government agency.

  • Outsourcing Advisory Services including Transition, Relationship Management and Sourcing Lifecycle for another government agency

  • IT Sourcing Strategy for a large financial services company.

  • Outsourcing Advisory for a large airport authority.

  • Contract Negotiations for a number of provincial governments, for a number of major banks and a large crown corporation.

Results Matter

Our team is dedicated to structuring deals that enable outsourcers to do what they do best and for clients to get what they need. Successful Outsourcing deals are "win-win" arrangements.  But we never lose our focus on your results.  We take the time to clearly understand your needs and focus on bringing you real and tangible results.

Thought Leadership Meets Practical Experience

Our team members are recognized though leaders in Outsourcing.  We publish in a number of periodicals and journals.  The renowned Cutter Group has commissioned a number of research papers from us including a four part series on Outsourcing.   We teach at leading Universities including Canada’s best technical school – the University of Waterloo, which keeps us in close contact with Canada’s technology industry.  Members of our team are active in the Centre for Outsourcing Research (CORE) and are members of the CORE Faculty of Education – a group that teaches organizations about Outsourcing Strategies, Outsourcing Contract and Performance Management and Governance.

We leave you stronger

We bring a lot of knowledge and we share our experience freely with your team.  It’s our aim to help you achieve a successful and long lasting outsourcing partnership — but a side benefit of our collaborative and team building approach is that many clients tell us that we leave them stronger than when we arrived.